Dexofinance -- FAQs

FAQs

  • General
  • Account
  • Guidelines
  • Funding
  • Payouts
  • What services does your investment firm offer?

    We provide portfolio management, investment advisory, and wealth-building services across various asset classes including stocks, bonds, mutual funds, and alternative investments.

  • Who can invest with your firm?

    Our services are available to both individual and institutional investors who meet the minimum investment requirements outlined for each product.

  • How do I get started with investing?

    You can begin by creating an account, completing your risk profile, and consulting with one of our advisors to select a suitable investment plan.

  • Is my investment secure with your firm?

    We partner with regulated custodians and comply with all relevant financial regulations to ensure your investments are protected.

  • Do you offer investment advice or portfolio management?

    Yes. Our certified advisors provide personalized guidance and portfolio management based on your financial goals and risk tolerance.

  • What is the minimum amount required to start investing?

    The minimum investment varies by plan or account type; typically, it starts from $100 for basic accounts and higher for premium services.

  • How do I create an investment account?

    Simply visit our website, click “Open an Account,” and complete the registration and verification process.

  • Can I have multiple accounts?

    No. We do not accept one investor opening or having multiple accounts.

  • What documents are required to verify my account?

    A valid government-issued ID, proof of address, and in some cases, financial documents depending on your account type.

  • How long does account verification take?

    Verification typically takes between 24–48 hours after you submit the required documents.

  • Can I change my personal details after registration?

    Yes, you can update your details anytime from your account settings or by contacting our support team.

  • How do I close my account?

    To close your account, submit a closure request through your dashboard or contact support. Any remaining funds will be transferred to your linked bank account.

  • How should I choose the right investment plan?

    Select a plan based on your financial goals, investment horizon, and risk tolerance. Our advisors can assist you with a suitability assessment.

  • Do you follow specific investment strategies?

    Yes, we use a combination of fundamental and technical analysis along with risk management principles tailored to each client’s objectives.

  • What are the risks involved in investing?

    All investments carry risk, including the potential loss of principal. We encourage investors to diversify and invest based on long-term goals.

  • How often are portfolios reviewed?

    Portfolios are reviewed quarterly or as market conditions change to ensure they remain aligned with your investment objectives.

  • Can I make changes to my investment plan?

    Yes, you can adjust your plan or reallocate assets at any time through your account dashboard or with advisor assistance.

  • Do you provide educational resources for investors?

    Yes, we offer webinars, articles, and market insights to help clients make informed investment decisions.

  • How do I fund my investment account?

    You can fund your account via cryptocurrency supported payment platforms listed on our funding page.

  • What cryptocurrencies do you accept for deposits?

    We accept major currencies, including BTC, ETH, and TETHER. Conversion fees may apply for other currencies.

  • Is there a minimum deposit amount?

    Yes, the minimum initial deposit is $100.

  • How long does it take for funds to reflect in my account?

    Deposits typically appear within 10-30 minutes , depending on your payment method and processing times.

  • Are there any fees for deposits?

    We do not charge deposit fees, but your bank or payment provider may apply transaction charges.

  • How do I withdraw my investment returns?

    You can request a withdrawal through your account dashboard. Payouts are transferred to your verified crypto wallet account.

  • Is there a minimum withdrawal amount?

    Yes, the minimum withdrawal is usually $50 .

  • How long do withdrawals take to process?

    Withdrawals are processed within 20–30minutes after approval.

  • Are there any fees for withdrawals?

    We do not charge withdrawal fees, but there may be transaction charges.

  • Can I reinvest my returns instead of withdrawing them?

    Absolutely. You can choose to automatically reinvest dividends and profits into your existing or new investment plans.

  • How are profits or dividends paid out?

    Profits and dividends are credited directly to your investment account and can be withdrawn or reinvested at your discretion.

Still have questions? Contact us anytime at
support@example.com